Matched — Privacy Policy & Terms of Service

Privacy Policy

This Privacy Policy describes how Matched collects, uses and shares your personal information when you use our mobile application and related services.

1. Information We Collect

Personal Information: Name, email, phone number, profile photo, payment-related identifiers.
Booking Information: Session details (date, time, turf location, participants).
Payment Information: M-Pesa transaction details (not full credentials).
Automatically Collected: Device identifiers, app analytics, crash logs.

2. How We Use Information

Create/manage accounts & bookings.
Process payments & refunds.
Send confirmations, receipts, updates.
Improve the app & fix crashes (Firebase).
Comply with legal obligations.

3. Sharing & Third Parties

Firebase: For analytics & crash reporting.
M-Pesa: For payment processing.
Authorities: If required by law.

4. Data Security

We use safeguards to protect information, but no system is 100% secure.

5. Your Rights

You may access, correct, or delete your data by contacting us.

6. Children

Not for users under 13; we do not knowingly collect their data.

7. Policy Updates

We may update this page; changes take effect upon posting.

Terms of Service

By using Matched, you accept these Terms.

1. Eligibility

Must be 13+ (with parental consent if under 18).

2. Accounts

Provide accurate details.
Keep login secure; you’re responsible for activity.

3. Bookings & Payments

Payments handled via M-Pesa. Refunds/cancellations depend on turf owner policies.

4. Acceptable Use

No illegal activity, harassment, or reverse engineering.

5. Platform Disclaimer

Matched connects players & turf owners; we don’t guarantee turf conditions or resolve disputes.

6. Termination

We may suspend or terminate accounts violating these Terms.

7. Liability

We are not liable for indirect or consequential damages.

8. Changes

Continued use means acceptance of updated Terms.

Contact

Business: Matched
Email: [officialmatchedapp@gmail.com]